Terms of sale

1. Who sells

The digital products offered on valflores.com are sold by Valeria Flores [full legal name], sole trader with tax ID (NIF/NIE) [NIF] and address at [full address], Spain. Contact: hola@valflores.com · support: soporte@valflores.com.

2. What is sold

Digital products: online courses (such as Modo CEO), templates, downloadable kits and online 1:1 sessions. Each product's description, content and price are shown on its sales page.

3. How to buy

Purchase and payment take place on Stan Store (stan.store), an external platform. By buying you also accept Stan Store's terms. Payment is processed by Stan and its payment providers; we never see or store your card details.

4. Prices and currency

Prices are shown and charged in US dollars (USD). Your bank may charge a currency conversion fee. [State whether prices include VAT and how it applies depending on the buyer's country; check with a tax advisor].

Some prices change by date (for example waitlist, launch and regular price). You pay the price in effect at the time of purchase.

5. Delivery and access

After payment you receive access to the product or the download link by email, usually within a few minutes. 1:1 sessions are booked in the calendar shown at checkout. If you don't receive access, check your spam folder and write to soporte@valflores.com.

6. Right of withdrawal

As a consumer in the European Union you generally have 14 calendar days to withdraw from a distance purchase. However, under article 103(m) of the Spanish General Law for the Defence of Consumers and Users (Royal Legislative Decree 1/2007), implementing article 16(m) of Directive 2011/83/EU, this right does not apply to digital content not supplied on a tangible medium once supply has begun with your express consent and your acknowledgement that you thereby lose your right of withdrawal.

Therefore, by completing your purchase you expressly agree that access to the digital content begins immediately and acknowledge that you consequently lose your right of withdrawal. [Confirm that Stan's checkout collects this express consent or add a checkbox].

For 1:1 sessions, the right of withdrawal is lost once the service has been fully performed with your prior consent. [State the rescheduling and cancellation policy].

7. Refund policy

Because the products are digital, no refunds are given, except in these cases:

• Double charge: if you were charged twice for the same product, we refund the duplicate amount.
• Access failure: if you cannot access the product because of a technical problem on our side and we don't fix it within a reasonable time after you tell us, we refund the purchase.

To request a refund, write to soporte@valflores.com with the email used for the purchase and a description of the problem within [14] days of purchase.

This does not limit your statutory rights as a consumer, for example if the content does not match its description.

8. Use of the products

Products are for your personal use or your own business. You may not resell them, share your access or redistribute the materials without written permission. Results depend on how you apply the content: no specific income or results are guaranteed.

9. Support

For questions about your purchase write to soporte@valflores.com. You can also join the WhatsApp community shown in the product.

10. Governing law and complaints

These terms are governed by Spanish law. If you are a consumer, you may go to the courts of your place of residence. You can also use the EU online dispute resolution platform: https://ec.europa.eu/consumers/odr. [Check whether it is still available].

This English version is provided for convenience. If there is any discrepancy, the Spanish version prevails.